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VOICE / Veterinary Clinics

Panicked Pet Owners Can't Leave a Message

Voice answers every call 24/7, triages pet emergencies, books appointments into your practice software, and calms worried owners — so no pet goes without care.

THE OPPORTUNITY / Veterinary Clinics

The cost of missed calls.

Pet emergencies don't wait for office hours

A panicked owner calling at 2am about a sick pet needs an immediate response — not a voicemail greeting. Missing that call means an animal doesn't get care.

24/7 triage needed

Source: AVMA Veterinary Economics ↗

Morning rush overwhelms front desk

Between 8–10am your team is checking in patients, answering phones, and managing anxious pets in the waiting room. Calls roll to voicemail at the worst possible time.

Peak hour overload

Source: Veterinary Practice News ↗

Almost zero AI competition in vet

While dental and legal have dozens of AI receptionist options, veterinary clinics are still underserved. Early adopters capture the market advantage.

Untapped market

Source: AVMA Market Research ↗

ONBOARDING / FROM THE FIRST CALL

We handle the setup.
You shape the experience.

Configure Voice around your team’s workflows, then review the experience together.

  1. 01

    We configure your clinic workflows

    We set up Voice with your providers, species handled, emergency protocols, and practice management software — takes 1 hour.

  2. 02

    Voice triages and books 24/7

    Emergency triage for urgent cases, appointment booking for routine visits, and after-hours protocols — all handled automatically with compassion.

  3. 03

    Every pet owner gets a response

    Urgent cases are escalated immediately. Routine appointments are booked. You start each day knowing exactly what's coming.

Calculate Your ROI

See how much revenue you're losing to missed calls — with your own numbers

350
502,000
45%
5%90%
$500
$100$50,000
Monthly revenue lost
$79,000
158 missed calls × $500
Voice costs
$599/mo
Less than a part-time receptionist
Your ROI
132x
Return on investment

WORKFLOWS / Veterinary Clinics

Built around your calls.

01

Emergency triage

"Is your pet breathing normally?" Smart triage routing identifies true emergencies and escalates to the on-call vet immediately.

02

Practice software integration

Books directly into Cornerstone, AVImark, and eVetPractice. Real-time schedule sync with no double-booking.

03

Compassionate tone

Voice is configured to handle worried pet owners with empathy and calm — not cold robotic responses.

04

After-hours urgent care protocol

Routes true emergencies to emergency vet contacts while booking non-urgent cases for morning appointments.

05

Species-specific routing

Routes calls based on species and concern type to the appropriate vet — small animal, exotic, equine.

YOUR TOOLS / CONNECTED

Supported integrations.

OAuth 2.0 compatible

Keep the tools your team already uses. We configure the connections around your workflows and confirm account access before launch.

  • Provet Cloud

    Veterinary practice workflows

  • ezyVet

    Veterinary client and appointment workflows

Connection requirements & provider documentation

These providers support OAuth 2.0 or its OAuth 2.1 update. Connections are configured and tested as part of your managed service; listing a provider does not mean a connector is already installed or every API feature is available.

INDUSTRY PERSPECTIVE

The numbers behind the calls.

33,000+

Veterinary practices in the US with minimal AI adoption

Source: AVMA

High urgency

Pet owner emotional urgency matches human healthcare — they need answers now

Low competition

Almost no AI receptionist providers targeting vet clinics specifically

PRICING / Veterinary Clinics

Choose your starting point.

01 / Starter

$599

per month

For veterinary clinics looking to capture every call

Book a Demo ↗

What’s included

  • Unlimited 24/7 call answering
  • 1 phone number
  • Emergency triage protocols
  • Appointment booking
  • After-hours coverage
  • Monthly call reports

03 / Enterprise

Let’s talk

Tailored to your business

For large veterinary clinics needing maximum control

Contact Us ↗

What’s included

  • Everything in Growth
  • Custom SLAs & uptime guarantees
  • Dedicated infrastructure
  • Multi-clinic centralized management
  • Custom practice software integrations
  • 24/7 priority support
  • API access & custom reporting

Setup from $299. Your proposal confirms usage allowances, integrations and the launch timeline.

Questions Veterinary Clinics Ask

Yes. Voice is configured with a calm, empathetic tone specifically for pet emergencies. It asks clear triage questions ('Is your pet breathing normally?', 'Is there bleeding?') to assess urgency while keeping the owner calm.

Voice uses a decision tree based on veterinary triage protocols. True emergencies (difficulty breathing, suspected poisoning, trauma) are immediately routed to the on-call vet. Non-urgent concerns are booked for the next available appointment.

Yes. Voice integrates with Cornerstone, AVImark, and eVetPractice. Appointments are booked directly into your schedule.

Yes. Voice routes calls based on species type and concern — small animal, exotic pets, equine, and large animal. Each can have different triage protocols and routing rules.

YOUR NEXT CONVERSATION

Let’s talk about your calls.

Book a demo