Customer Success Stories

New Odyssey has transformed our restaurant. We never miss a reservation now, and our staff can focus on in-house guests instead of juggling phone calls during rush hours.

As a dental practice, every missed call is a lost patient. New Odyssey's AI agent answers 24/7 and books appointments directly into our system. Game changer for our practice.

I run a small chain of pizza restaurants, and we needed something to handle peak call times. This AI agent has reduced wait times and increased our order accuracy significantly.

We struggled with after-hours calls for years. Now our patients can book appointments anytime, and the AI handles insurance verification seamlessly. Couldn't be happier.

I was skeptical about AI answering our calls, but patients actually prefer it! No hold times, instant answers, and it integrates perfectly with our EHR system.

We have 5 locations now and managing call volume was a nightmare. New Odyssey scales with us perfectly - each location gets its own number but we manage everything from one dashboard.

As a medical practice, HIPAA compliance is critical. New Odyssey handles patient data securely and the DTMF masking for payment info gives us peace of mind. Best investment we've made.

Setup was incredibly easy - no complicated tech required. Within a week our AI agent was answering calls like a seasoned host. Our staff loves not being interrupted during service.

We were losing patients to competitors who answered faster. Now we answer every call instantly, and our patient retention has improved dramatically. The ROI is undeniable.

The monthly optimization sessions are fantastic. The New Odyssey team constantly improves our agent based on real call data. It gets better every month without us doing anything.

We integrated with our POS system and it's seamless. Orders go straight to the kitchen, payments are processed securely, and we've eliminated order errors almost entirely.

I'm not tech-savvy, but New Odyssey made it so easy. No complicated setup, no coding required. Just told them what we needed and they handled everything. Now we're capturing calls we used to miss.

Between managing staff and inventory, I didn't have time to answer phones. New Odyssey's agent handles orders perfectly and even upsells appetizers. It's like having an extra team member.

As a multi-location clinic, consistency is key. Every patient gets the same excellent experience regardless of which location they call. The analytics help us optimize staffing too.

The support team is incredible. They walked us through integration with our CRM system and continue to optimize based on our specific needs. Truly feels like they're part of our team.

We run a high-end restaurant and were worried AI would feel impersonal. But New Odyssey trained the agent on our brand voice perfectly. Guests can't tell it's not human!

We tried other phone systems but they were clunky and expensive. New Odyssey just works, integrates with everything we use, and the support team actually responds when we need help.

The 24/7 coverage is a game-changer. We get late-night orders and early morning appointments booked automatically. No more lost revenue from missed calls outside business hours.

We switched from our old phone system and the difference is night and day. Patient satisfaction scores are up, staff stress is down, and we're booking more appointments than ever.

The pricing model is transparent and fair. We only pay for what we use, and the ROI is clear. Already recommended to three other restaurant owners in our network.