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VOICE / Auto Repair Shops

That Missed Call Just Drove to Your Competitor

Voice answers every call 24/7, schedules appointments, handles quote requests, and captures after-hours calls — so no car drives to the next shop.

THE OPPORTUNITY / Auto Repair Shops

The cost of missed calls.

Service advisor can't answer while writing up

Your service advisor is with a customer at the counter. The phone rings. By the time they're free, the caller already Googled the next shop and booked there.

Counter vs. phone

Source: Auto Care Association ↗

$350–$600 average repair order lost

Every missed call is a repair order that goes to your competitor. At $350–$600 per average RO, five missed calls a week adds up fast.

$350–$600 per RO

Source: Automotive News ↗

280,000+ shops competing for the same calls

The shop that answers first gets the job. In a market this crowded, your phone is your most important tool — and it's going to voicemail.

280K+ competitors

Source: IBISWorld ↗

ONBOARDING / FROM THE FIRST CALL

We handle the setup.
You shape the experience.

Configure Voice around your team’s workflows, then review the experience together.

  1. 01

    We configure your shop

    We set up Voice with your services, pricing ranges, shop hours, and management software — takes 1 hour.

  2. 02

    Voice answers and books 24/7

    Appointment scheduling, quote requests, warranty questions, and after-hours calls — all handled automatically and booked into your shop software.

  3. 03

    Your bays stay full

    Every call captured, every appointment booked, every quote request logged. Your service advisors focus on the customers in front of them.

Calculate Your ROI

See how much revenue you're losing to missed calls — with your own numbers

400
502,000
50%
5%90%
$475
$100$50,000
Monthly revenue lost
$95,000
200 missed calls × $475
Voice costs
$599/mo
Less than a part-time receptionist
Your ROI
159x
Return on investment

WORKFLOWS / Auto Repair Shops

Built around your calls.

01

Appointment scheduling

Books service appointments directly into your shop management software with vehicle details and service type.

02

Quote request handling

"How much for an oil change on a 2019 Honda Civic?" Voice provides your standard pricing and captures custom quote requests.

03

Warranty question handling

Handles common warranty questions using your policies and routes complex cases to your service advisor.

04

Shop management integration

Integrates with Mitchell, ShopWare, and Tekmetric for seamless appointment and customer management.

05

After-hours capture

Nights and weekends are when car owners research and call. Voice captures every after-hours inquiry.

YOUR TOOLS / CONNECTED

Supported integrations.

OAuth 2.0 compatible

Keep the tools your team already uses. We configure the connections around your workflows and confirm account access before launch.

  • Tekmetric

    Vehicle records, repair orders and service appointments

  • QuickBooks Online

    Repair invoices, customer accounts and workshop payments

Connection requirements & provider documentation

These providers support OAuth 2.0 or its OAuth 2.1 update. Connections are configured and tested as part of your managed service; listing a provider does not mean a connector is already installed or every API feature is available.

INDUSTRY PERSPECTIVE

The numbers behind the calls.

280,000+

Auto repair shops in the US plus dealership service departments

Source: IBISWorld

$475

Average repair order value — every missed call is real revenue lost

First to answer

The shop that picks up the phone gets the job, every time

PRICING / Auto Repair Shops

Choose your starting point.

01 / Starter

$599

per month

For auto repair shops looking to capture every call

Book a Demo ↗

What’s included

  • Unlimited 24/7 call answering
  • 1 phone number
  • Appointment scheduling
  • Quote request capture
  • After-hours coverage
  • Monthly call reports

03 / Enterprise

Let’s talk

Tailored to your business

For large auto repair shops needing maximum control

Contact Us ↗

What’s included

  • Everything in Growth
  • Custom SLAs & uptime guarantees
  • Dedicated infrastructure
  • Dealership group management
  • Custom DMS & shop management integrations
  • 24/7 priority support
  • API access & custom reporting

Setup from $299. Your proposal confirms usage allowances, integrations and the launch timeline.

Questions Auto Repair Shops Ask

Voice provides your standard pricing for common services (oil changes, brake pads, tire rotations). For complex repairs, it captures vehicle details and the customer's description, then routes to your service advisor for a custom quote.

Yes. Voice integrates with Mitchell, ShopWare, and Tekmetric. Appointments are booked directly into your schedule with vehicle and service details.

Voice works exceptionally well for dealership service departments — higher volume, higher ticket size, and the GM makes the technology decision centrally for the whole operation.

Yes. Voice identifies emergency situations (breakdowns, accidents) and routes them immediately to your tow dispatch or on-call service advisor.

YOUR NEXT CONVERSATION

Let’s talk about your calls.

Book a demo